Frequently Asked Questions
Everything you need to know about your Eden Brothers shopping experience.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 3-5 business days within the continental U.S. Shipping is free on all orders over $75, while a flat rate of $7.95 applies to smaller orders.
What is your return and exchange policy?
If you are not completely satisfied with your purchase, you can return or exchange unworn items with original tags attached within 30 days of delivery. Please use our online portal to generate a prepaid return label.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What payment methods do you accept?
Eden Brothers accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
How should I care for my Eden Brothers apparel?
To maintain the quality of our premium fabrics, we recommend washing in cold water on a gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every garment.
Can I track my order once it has been placed?
Yes, as soon as your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.